Florida Home Health Solutions

Website Privacy Policy

Effective Date: May 09, 2025

Florida Home Health Solutions ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

Identifying Information: Full name, email address, phone number, mailing address
Health Information: Limited health data necessary to provide our services
Billing Information: Payment card details and billing address
Device & Technical Information: IP address, browser type, operating system, device identifiers
Cookies & Usage Data: Session data, clickstream information, and other activity on our website
We collect this information:
When you fill out forms on our website
When you contact us
Automatically through cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Provide our home health care services
Respond to inquiries and customer support requests
Process payments and send invoices
Communicate service updates and important notices
Comply with legal obligations
Improve our website and services

3. Legal Basis for Processing

We rely on the following legal bases to process your personal information:

Consent: When you provide your information voluntarily
Contractual necessity: To perform a service you've requested
Legal obligation: When required by law
Legitimate interest: To improve our services and protect against fraud

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core site functionality
Analyze traffic and user behavior
Customize user experiences
You can manage or disable cookies through your browser settings. Some features of our website may not function properly without cookies.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service providers who assist us in operating our website or delivering services
Legal authorities when required to comply with laws or regulations
Third-party platforms you interact with via our website (e.g., social media plugins)

6. International Data Transfers

If your data is transferred outside the United States, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or similar legal mechanisms.

7. Data Security

We implement technical, administrative, and physical security measures to protect your personal data, including encryption, secure servers, and restricted access. However, no method of transmission or storage is completely secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal data
Correct or update your information
Request deletion of your data
Opt out of data sharing or marketing

To exercise these rights, please contact us using the details below. We will respond within the timeframe required by applicable law.

9. Data Protection Assessments

Where required by law, we conduct Data Protection Assessments for activities involving high-risk processing of personal data.

10. Privacy Notice Requirements

This policy serves as our Privacy Notice. It outlines:

The categories of data we process
The purposes of data processing
Whether and with whom we share data
Your rights and how to exercise them

11. Consent and Withdrawal

Where we rely on consent for data processing, you may withdraw your consent at any time by contacting us. This does not affect processing done prior to withdrawal.

12. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children without appropriate consent.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date above.

15. Contact Us

For questions or to exercise your rights, contact us at:

Florida Home Health Solutions
1500 W. Eau Callie Blvd., Ste #C-13, Melbourne, FL 32935
Email: info@floridahomehealthsolutions.com
Phone: 321-243-5638

Thank you for trusting Florida Home Health Solutions.